Additional Information
Privacy Policy · T's and C's · Faq's
Privacy Policy
Welcome to Binky Babez ZA (“we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [www.binkybabezza.co.za](https://www.binkybabezza.co.za) (the “Site”) or make a purchase.
By accessing or using our website, you agree to the practices outlined in this Privacy Policy. If you do not agree to these terms, please do not use our Site.
Information We Collect:
We may collect information about you in a variety of ways. The types of information we collect include:
Personal Information:
When you visit the Site, create an account, place an order, or contact us, we may collect personally identifiable information, such as:
– Your name
– Email address
– Phone number
– Shipping and billing addresses
– Payment information (credit/debit card details)
– Purchase history
Non-Personal Information:
We also collect non-personal data about your interaction with the Site, such as:
– IP address
– Browser type
– Operating system
– Device information
– Pages you visit on our Site
– Time spent on the Site
How We Use Your Information?
We use the information we collect for various purposes, including:
– Processing and fulfilling your orders
– Communicating with you about your orders, updates, or promotions
– Personalizing your experience on our Site
– Improving our website functionality and user experience
– Preventing fraudulent transactions
– Complying with legal requirements
Cookies and Tracking Technologies:
We use cookies, web beacons, and other tracking technologies to collect information about your interactions with our Site. Cookies are small data files placed on your device to help us improve our services and provide a better user experience.
You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of the Site.
Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
Service Providers:
We may share your information with trusted third-party vendors who assist in website operation, payment processing, shipping, or customer service.
Legal Compliance:
We may disclose your information if required to do so by law or in response to a valid legal request from governmental authorities.
Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of that transaction.
Data Security:
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights:
You have the right to:
– Access, update, or delete your personal information
– Opt-out of receiving marketing communications
– Request the restriction or cessation of the processing of your data
– Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us through the information provided on our [Contact Us](https://www.binkybabezza.co.za/contact/) page.
Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party site you visit.
Children’s Privacy:
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected personal information from a child, please contact us, and we will take steps to delete the information.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us through our Contact Us page.
Terms and Conditions
Welcome to **Binky Babez ZA** (“we,” “us,” or “our”). By using our website, (https://www.binkybabezza.co.za) (the “Site”), and making purchases through the Site, you agree to these Terms and Conditions. Please read them carefully before using the Site. If you do not agree to these terms, please refrain from using our services.
Acceptance of Terms:
By accessing or using our Site, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions, as well as our Privacy Policy. We reserve the right to modify these terms at any time. Any changes will be posted on this page, and your continued use of the Site signifies your acceptance of such modifications.
Eligibility:
To use our Site and make purchases, you must be at least 18 years old and capable of forming a legally binding contract. By using our Site, you warrant that you meet these requirements.
Products and Services:
We offer a variety of products, including clothing, accessories, jewelry, and more. All products displayed on our Site are subject to availability. We reserve the right to limit the quantities of any product or service we offer and may refuse service to anyone, at our discretion.
Product Descriptions:
We strive to provide accurate descriptions of our products, including sizes, colors, and materials. However, we do not guarantee that product descriptions are error-free or that the colors displayed on your screen will exactly match the actual product.
Pricing:
All prices listed on the Site are in South African Rand (ZAR) and include VAT unless otherwise specified. Prices are subject to change without notice. We reserve the right to modify or discontinue products or services without prior notice.
Orders and Payment:
When you place an order on our Site, you agree to provide current, complete, and accurate information for all purchases. We reserve the right to refuse or cancel orders if we suspect fraud, misrepresentation, or unauthorised transactions.
Order Confirmation:
Once you place an order, you will receive an order confirmation via email. This confirmation does not signify acceptance of your order, and we reserve the right to cancel or limit the quantity of any order for any reason.
Payment Methods:
We accept a variety of payment methods, including credit/debit cards and electronic funds transfer (EFT). All payments must be completed at checkout. If your payment is declined, the order will not be processed.
Shipping and Delivery:
Shipping fees and delivery times will be calculated at checkout. We aim to deliver orders within the estimated timeframe but cannot guarantee exact delivery dates. Any delays caused by third-party couriers are beyond our control.
Returns and Refunds:
If you are not satisfied with your purchase, you may return the product under our return policy guidelines.
Return Policy:
You may return an item within 10 days of receipt if it meets our return eligibility criteria:
– The item must be unused and in its original packaging.
– The item must be accompanied by the original receipt or proof of purchase.
Please visit our [Returns and Refunds](insert returns policy link if available) page for detailed instructions on how to initiate a return.
Credit will be supplied upon return of the product in its original state with all tags and packaging intact. The item must be unused.
Should a product be defective or damaged , please provide us with photos or videos that clearly show the quality defects of the product as soon as the order is received. We will then replace the defective or damaged product.
In order to process a return, please email info@binkybabezza.co.za with your order number.
It is the responsibility of the customer to return the item to the designated address.
The customer is liable for courier costs.
Should we arrange courier collections:
– Exchange Fee of R200
Kindly note the following:
Unfortunately, there will be NO Refunds.
There will be no cancellation on any orders once placed.
Refunds:
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed using the original payment method within 7 days.
User Accounts:
When you create an account on our Site, you agree to provide accurate information and to keep your account details, such as your password, secure. You are responsible for all activity on your account, and we cannot be held liable for any unauthorized access to your account.
Intellectual Property:
All content on the Site, including but not limited to product images, logos, graphics, and text, is the property of Binky Babez ZA or its content suppliers and is protected by intellectual property laws. You may not use, copy, reproduce, or distribute any content from our Site without our express written permission.
Limitation of Liability:
We strive to ensure the accuracy of the information and functionality of our Site, but we do not warrant that the Site will be error-free, secure, or uninterrupted. Your use of the Site is at your own risk. In no event shall Binky Babez ZA be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or your inability to access the Site.
Indemnification:
You agree to indemnify and hold Binky Babez ZA and its affiliates, employees, and service providers harmless from any claim or demand arising out of your use of the Site or your breach of these Terms and Conditions.
Governing Law:
These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from or related to these terms will be subject to the jurisdiction of the courts of South Africa.
Termination:
We reserve the right to terminate your access to the Site at any time, without notice, for any reason, including if you breach these Terms and Conditions.
Contact Us:
If you have any questions or concerns about these Terms and Conditions, please contact us through our Contact Us page.
